Question 1

What is RivetChart?

Accepted Answer

RivetChart is a readiness workspace for small medical and dental practices. It helps owners and administrators organize HIPAA and OSHA assessments, policies, training, BAA records, credentials, incidents, and supporting evidence so the next action is easier to see.

Question 2

How does RivetChart support HIPAA assessments?

Accepted Answer

RivetChart provides a practical HIPAA readiness assessment with checklist status, follow-up, and related evidence records. It helps your team organize the work and see what is missing or stale; it does not determine that your practice is HIPAA compliant or replace your legal, privacy, or security advisors.

Question 3

How does RivetChart support OSHA assessments?

Accepted Answer

RivetChart provides an OSHA readiness assessment covering practical workplace-safety ownership, training, hazard controls, and incident readiness. You can keep checklist progress and supporting records together while your practice works through open items.

Question 4

Can we organize policies and training records?

Accepted Answer

Yes. RivetChart helps you keep policy records, review dates, staff acknowledgments, training assignments, and training proof in the same readiness workflow. Your practice remains responsible for choosing appropriate policies, delivering training, and confirming that records are accurate.

Question 5

What can we track about business associate agreements?

Accepted Answer

RivetChart includes BAA records so a practice can keep agreement status and renewal information visible alongside its other readiness work. It does not create a BAA, decide whether one is legally required, or provide legal advice. Have qualified counsel or your privacy advisor confirm the agreement and its terms.

Question 6

Does RivetChart support credentials and incident records?

Accepted Answer

RivetChart supports organizing credential records and reminders, plus private incident reports and follow-up. Those records help your team maintain an evidence trail, but RivetChart is not an incident-response service and does not replace required reporting, investigation, clinical judgment, or professional advice.

Question 7

How does evidence organization work?

Accepted Answer

Use evidence records to keep supporting files and notes connected to the practice readiness work they support. RivetChart helps surface missing, expiring, or incomplete evidence so your team can review it. It does not independently verify that a file is accurate, complete, current, or sufficient for a regulator or auditor.

Question 8

Does using RivetChart make our practice HIPAA compliant?

Accepted Answer

No. RivetChart is an organization and tracking tool; it does not certify compliance, make a practice HIPAA compliant, or provide legal or regulatory advice. Your practice must assess its own obligations, implement appropriate safeguards, and obtain advice from qualified professionals when needed.

Question 9

Can we enter protected health information (PHI) in RivetChart?

Accepted Answer

Do not enter PHI until your practice has written BAA coverage with the applicable provider and confirmation that the data-protection safeguards you need are in place. RivetChart is not ready for PHI by default. Until those conditions are confirmed, keep records free of PHI and use only the minimum information needed for readiness tracking.

Question 10

How should a practice get started?

Accepted Answer

Start with practice setup, then work through the HIPAA and OSHA assessments and use the follow-up areas to organize policies, training, BAA records, credentials, incidents, and evidence. Keep your records current and have the right privacy, security, safety, or legal professionals review questions that RivetChart cannot answer.

Questions about keeping readiness work in view.

Organize the record. Keep professional judgment where it belongs.